Where is Bonita Travel Agency located?

Bonita Travel Agency is located in Islamabad. Our office address is Blue Area Islamabad, Pakistan.

How can I contact Bonita Travel Agency?

A: You can contact us via phone at +923215107411 or email at [email protected]. Our office hours are Monday to Saturday, 9:00 AM To 5:00 PM.

Booking and Payments

How do I make a booking?

You can make a booking through our website, by visiting our office, or by contacting us via phone or email.

What payment methods do you accept?

We accept bank transfers, credit cards, and other methods as agreed upon.

Is a deposit required to confirm my booking?

A: Yes, a deposit of 50% of the total cost is required at the time of booking. The remaining balance must be paid 30 days before the departure date.

Changes and Cancellations

How can I make changes to my booking?

To make changes to your booking, please get in touch with us as soon as possible. Changes are subject to availability and may incur additional costs.

What is your cancellation policy?

Our cancellation policy is as follows:

More than 60 days before departure: 20% of the total cost.
30-59 days before departure: 50% of the total cost.
Less than 30 days before departure: 100% of the total cost.

Travel Documentation

What travel documents do I need?

You need a valid passport and any required visas for your destination. It’s your responsibility to ensure your documents are in order.

Do I need travel insurance?

While not mandatory, we strongly recommend purchasing comprehensive travel insurance to cover trip cancellations, medical expenses, and personal belongings.

Health and Safety

Are there any health requirements for my destination?

Health requirements vary by destination. Please consult your doctor and check relevant health advisories for necessary vaccinations and precautions.

During the Trip

Who do I contact if I have a problem during my trip?

If you encounter any issues during your trip, please get in touch with us immediately so we can assist you. We are here to help ensure you have a smooth and enjoyable experience.

What should I do if I have a complaint?

If you have a complaint, please get in touch with us immediately. For formal complaints, please submit them in writing within 30 days of the end of your trip.

Special Requests

Can you accommodate special requests or needs?

Yes, we strive to accommodate special requests or needs. Please inform us of any special requirements at the time of booking, and we will do our best to assist you.

Additional Information

How can I stay updated on travel advisories and requirements?

We recommend regularly checking the official travel advisories for your destination. You can also contact us for the latest information and guidance.

Can I get a customized travel itinerary?

Absolutely! We offer personalized travel itineraries tailored to your preferences and interests. Contact us to discuss your requirements.